welcome home

Staying with us

We look forward to welcoming you to Grande Vue Private Hotel and making you feel right at home. If there is anything we can do to better accommodate you or make your stay more enjoyable, please let us know.

CHECK-IN

From 2:00 pm. Early arrival and check-in is welcome subject to availability or by arrangement. When making a reservation, please supply your mobile phone number and an approximate arrival time to ensure your room is available.

PAYMENt

Reservations are not confirmed until a valid credit card is received. Payment is by cash, EFTPOS or credit card. We accept VISA and MasterCard (1.5% surcharge applies).

CHECK-OUT

Please check-out prior to 10:00 am. Late check-out may be available by arrangement.

HOUSEKEEPING

Grande Vue Private Hotel is a non-smoking property.

CANCELLATION

Cancellations and changes to reservations for rooms must be made in writing at least 7 days prior to check-in date and time of arrival. Any cancellations received 7 days prior to arrival date onwards will be charged the full value of the reservation.

Please note: Booking for Christmas, New Year & Easter must be confirmed and prepaid 28 days in advance. No changes or cancellations to Christmas, New Year & Easter bookings once final payment has been received.

Please note that in accepting a reservation, you are deemed to have accepted these terms and conditions.

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